-->

At CARAD we provide a range of services to our asylum seeker, refugee and detainee clients.  All of our programs are designed to provide holistic support to our clients and are tailored to meet their needs. Our clients come to us through referrals from other agencies and through self-referral.

We endeavour to assist every client who comes to us for help in the most supportive way possible.  We value providing a welcoming and inclusive service for our clients and prioritise those who are in the most desperate need of support.

Client Services Program

Case Work – Coordination of services for people seeking asylum to support their basic needs being met and ensure their rights are upheld.

Emergency Relief – Financial assistance to people seeking asylum who are currently not receiving any income and who are experiencing financial hardship.

Healthcare – Support and advocacy for people seeking asylum so that they have access to healthcare services to meet their basic physical and mental health needs.

Food Security – Providing people seeking asylum with little or no income access to fresh fruit and vegetables and pantry items.

Material Aid – Providing practical items to people seeking asylum.

Social Inclusion – Providing opportunities for people seeking asylum to participate meaningfully in community activities.

Advocacy – Providing a voice to people seeking asylum .

For referral to any of the above services please complete a referral form and email it to us.

‘[CARAD’s] dedication, responsibility and serious support to
our needs and requirements have been truly remarkable. I
would like to especially highlight [CARAD’s] flexibility and
professionalism in handling complicated cases and diverse
needs of different clients. [CARAD’s] honesty and commitment
to follow up with clients, even if they don’t contact you, is truly
commendable. Their hard work and dedication have truly
made a difference in our lives.’
— CARAD Client

Feedback

If you, or someone you know would like to provide feedback about CARAD's services please email your feedback to office@carad.org.au.